Based on 94 reviews
Antoinette K.
23:32 01 Oct 21
Adrian not only fixed our dishwasher he went the extra mile and brought our waste cans back into the garage as a favor. In addition to his excellent customer service the team in the office was efficient and willing to work around our tight schedule.
Nancy N.
18:02 26 Sep 21
I made an appt for service and submitted my $30 via credit card. In the meantime I discovered the problem with my dishwasher and corrected it. When Geno called I explained it has been fixed. He said he would refund my money right away. And he did. I appreciated the quick response.
Melissa L.
02:17 19 Sep 21
Geno did an amazing job staying in communication with me. I loved that he sent me links for tools to use and videos of what to do step by step and if I had any questions he answered them all. He also stayed in communication with me and texted back immediately even if it was late at night. I really appreciate the personal touch. Thank you so much geno!!!!
Laurie F.
17:17 08 Sep 21
Repairman Adrian was wonderful. Job was done well even though the part took forever to arrive since the pandemic slows everything down.
Lisa S.
21:09 03 Sep 21
Mitch T.
03:15 03 Sep 21
They returned my call quickly when noone else did. Scheduling was easy and the technician Adrian showed up two days later to repair our whirlpool refrigerator/Freezer. Adrian was super nice, and professional. He located the problem quickly. Our Whirlpool runs great now. Thanks a ton! Highly recommend !
Mick K.
04:52 21 Aug 21
We had an axing experience with Adrian. Very friendly and nice. Knew exactly what our problem was and our dryer is working beautifully now! Strongly recommend them!
Justin S.
22:28 19 Aug 21
Adrian did an awesome repair job on our gas range. Very good service and company, would recommend.
Gene S.
16:57 30 Jun 21
Adrian provided prompt, professional service in repairing our refrigerator. He diagnosed the problem quickly and explained clearly what repairs were necessary. He is an expert technician who provides excellent service in friendly manner.
Lizzy M.
21:57 29 May 21
We had had a great experience with Adrian repairing our dryer. The manufacturer originally sent the wrong parts, but this was quickly remedied and he was back out a few days later for the repair. He ended up finding something else wrong, but it was fixed free of charge. He was professional and great to chat with!
Anne B.
21:21 27 May 21
mollie D.
17:38 15 May 21
Adrian was extremely professional and super polite. We appreciated how nice and thorough he was.
Tehama Appliance Repair (Tehama Appliance R.
04:44 30 Apr 21
Flora Y.
05:47 29 Apr 21
Mario K.
03:24 29 Apr 21
They helped me troubleshoot and repair my dishwasher. A cost effective alternative to the traditional visit by a repair technician.
Susan J.
18:22 18 Mar 21
We appreciate the work that the repair technician, Tyler, did to repair our refrigerator. He was very professional, arrived on time and explained what he was doing to troubleshoot and solve the problem.
jon S.
01:26 15 Mar 21
Geno was very helpful. He reached out to me prior to my appointment and got me started right away saving me two days on this repair. He was very easy to communicate with and walked me through everything step by step. Definitely would use this and his service again.
Kacee K.
19:01 24 Feb 21
I had an excellent experience! “Doctor Jonathan” called ten minutes before he was to arrive and showed up early! He was clean, professional and explained the process and problem in great detail. He was also fast for the work performed. I would HIGHLY recommend! It’s wonderful to know there IS a Samsung qualified repairman in Central Oregon!!
Craig P.
02:29 05 Feb 21
I had a issue with my oven and They were Gold Medal on resolving the problem. They worked super hard and went beyond my expectations. GREAT JOB....Thanks
Josh Hopkins (.
01:16 31 Jan 21
Great service, quick response time, I had an appointment scheduled for Sunday but got service right away the day before. They walked me thru the problem quickly and simply, I had my dishwasher fixed and running in less than an hour
Ivo I.
06:12 28 Jan 21
I called about a problem with my dishwasher and came across a very courteous and polite technician. He was extremely patient and considered, spent a lot of extra time with me on the phone, and even didn't ask to be compensated for the extra time. Subsequently I continued to ask questions via text, and he promptly replied with excellent pointers and suggestions to guide my efforts to fix the appliance.I definitely would use his services again if and when needed, and I would recommend with no... hesitation his services to others.read more
Juan D.
22:19 17 Jan 21
Krystal G.
02:19 08 Dec 20
When I called, they didn’t answer but I left a message. They called back within 10 minutes. While talking to the lady, she asked if I had changed any settings. I had. I had adjusted the top rack. I readjusted it and problem solved! A simple free phone call saved me $125.
Shannon M.
21:28 18 Nov 20
Debbie K.
03:38 24 Sep 20
Tyler was professional and courteous, figured out the issue and was back within a week to replace the bad part. Will use again if anything else goes wrong with my LG washer and dryer.
Fred B.
00:16 01 Sep 20
Tyler was amazing. Very knowledgeable and on time. He called to confirm diagnostic visit and also repair visit. Factory sent him incorrect parts but he fixed our fridge nine the less.A bit of a struggle to call in and get scheduled- guess they are really busy.Great overall experience . Will use themAgain.Fred
Teri A.
21:21 12 Jun 20
Can't say enough good things about Oregon Appliance Repair, Chris came today and was on time, very professional, honest, very friendly and helpful. From the time I called them to the service, which was only two days and we live in LaPine the whole experience was stellar. I will recommend this company to anyone and everyone that needs repair. Thanks for everything! Teri
Tim Q.
15:43 05 Jun 20
Called for repair of my washer and was given a date and time frame pretty quickly. Service man showed up on time, made a quick assessment of the problem by running the machine, ordered parts and gave us an estimated return date. Returned within the estimated time and quickly installed the new parts, machine runs like new now. I had a coupon for 15% off from their website, which was honored. On both visits the repairman called when he was 30 minutes out, which is exactly the way it should be -... gives you plenty of heads up for his visit. Overall a great experience!read more
Lori P.
00:33 05 Jun 20
Our ice maker went out in our refrigerator and The tech diagnosed the issue immediately. Parts were ordered and were ready to install, but we were concerned we would have to put off having them installed because of Covid.Nope, the team at Oregon appliance were willing and working during the quarantine, and we were able to get it repaired.
