December 11, 2017 by oregonappliancerepair

Bend

0/5 (0 Reviews)

Yelp Rating

4.0

Google Rating

3.4

Oregon Appliance Repair

3.4

Tim Quinton

15:43 05 Jun 20

Called for repair of my washer and was given a date and time frame pretty quickly. Service man showed up on time, made a quick assessment of the problem by running the machine, ordered parts and gave us an estimated return date. Returned within the estimated time and quickly installed the new parts, machine runs like new now. I had a coupon for 15% off from their website, which was honored. On both visits the repairman called when he was 30 minutes out, which is exactly the way it should be - gives you plenty of heads up for his visit. Overall a great experience!

Lori Pavlicek

00:33 05 Jun 20

Our ice maker went out in our refrigerator and The tech diagnosed the issue immediately. Parts were ordered and were ready to install, but we were concerned we would have to put off having them installed because of Covid. Nope, the team at Oregon appliance were willing and working during the quarantine, and we were able to get it repaired.

Chris Clouart

16:19 06 Apr 20

Washing machine part failed. Quick response, reasonable price and Chris the service person was great.

Andranette Barnhart

14:19 06 Mar 20

My repair man was knowledgeable, professional, and friendly. He fixed the problem quickly and explained what caused it. Their work is guaranteed for 90 days, so if the problem arises again, the will come out and fix it for free. Initially they had given me a 4 hour window of when the repairman would come out. He actually arrived within 15 minutes of the first hour, which was fantastic so I wasn't waiting around for him all day. I will use their services again if I need them. I highly recommend this company.

Mary Korwan

16:42 05 Mar 20

I have read the reviews and have mixed feelings. However, I called Oregon Appliance Repair and Chris came out to service my Sub Zero refrigerator. He was on time and was able to diagnose the problem right away. He ordered the parts and then a couple days later I received a call that the parts had arrived and we scheduled an appointment. It was easy and painless. Thank You Oregon Appliance repair for all your help and I will definitely be using you again.

Samantha Brown

23:35 25 Feb 20

If I could give two separate reviews I would! Whomever handles the office for this company needs to get it together. Between playing phone tag, the scheduling, the amount of time it takes them to order a part( I could order it on amazon and receive it quicker!) the rudeness, and lack of professionalism of the gal answering the phone Adriana I believe was her name... who tells me I need to speak with Flora, or she needs to speak with Flora... Flora is never available, which is apparently the boss or manager, who apparently is the one I needed to talk to. Forget getting a hold of her. Such a hassle! Problem was fixed without me talking to her, maybe there is no Flora?. Did I mention how rude they are?? So, there's the one star review. Then, there is the technician, Tyler. I cannot sing enough praise of this man. Professional, prompt, knowledgeable, kind, friendly. He apologized profusely for the office. He did an amazing job with my washer, diagnosed it quickly and when he came to fix it he also did that quickly. He even got along really well with the dog we adopted, that didn't really like anyone. If it wasn't for the Tyler I probably would not have had them fix my washer. He is literally the only reason I followed through. He's a very nice guy. If you happen to read this Tyler, keep up the great work! Office people: get it together. Be nicer to your customers. You are the reason for a bad review. Office: 1 star! 👎 Technician: 5 stars! 👍👍👍👍👍 Tyler is the ONLY reason you get 5 stars.

Katherine Tilley

17:28 19 Dec 19

Extremely pleased with the quick response, the work ethic and keeping me informed as I waited 4 weeks for the refrigerator panels to be returned to them. The repairman knew instantly what was wrong. The problem appears to be solved and I would certainly use this shop again.

linna oleksiewicz

19:48 22 May 19

Tyler was a gentleman and worked fast and efficiently to fix both our whirlpool dishwasher and oven. They saved us so much money so we didnt have to go buy new appliances. They work just like new! The company is busily updating their system and improving the overall efficiency to better their coverage of the ever-expanding Bend area. Months ago, I had issues with a phone representative that led to me to not trust this company at all. BUT, I have since learned that many customers have had issues with the employee who fortunately is NO LONGER with them. It's sad that one bad employee has made such a mess for this company. But, I spoke with a supervisor and I am now confident that this company means business and they are very willing to accomdate and provide excellent service! Small/local business owners- we support you.

Michael Barker

18:35 13 Apr 19

I have a quality propane BBQ which hasn't worked for over five years. I contacted Oregon Appliance Repair and they sent Tyler out the same day. He was professional, friendly and efficient. He assessed the situation, obtained the needed part and had it working a couple of days later. Kudo's for their communication and having an expert service rep in Tyler!

Eric Ozrelic

22:55 19 Mar 19

Tyler's a great guy. He's visited to fix our laundry machine and dishwasher and he's been quick and professional. Thanks!

r dug

00:59 16 Dec 18

Tyler was on time, knowledgeable, and fixed my washing machine right away. He was friendly and professional. I would recommend Oregon Appliance Repair to anyone who wants a professional job done right. And a 90 day guarantee too.

Dick Sandvik

00:45 14 Dec 18

Service was excellent. Tyler called when he was leaving Bend to come to our house in Sisters. He diagnosed the problem with our 1993 Frigidaire very quickly - proved to be a jammed timer. At our request, he reversed the freezer and refrigerator doors' placement, to make access easier for us. We were very, very satisfied, and thought the service price was fair.

Lynda Hernandez

06:26 13 Dec 18

They were great. Prompt friendly neat and professional. I will refer them to friend and use again when needed

Phil Crocker

20:26 31 Oct 18

Our dryer was sounding like an old threshing machine. Checked on line for appliance repair and compared ratings. OAR looked good so I called. they had a repairman onsite (We live over 40 miles from their office.) by 2 PM the next day that replaced all the rollers and checked the rest of the dryer out. The charge was fair and the repair man was clean, neat and professional but yet personable. I recommend OAR to everyone.

Kevin White

23:50 23 Oct 18

Provided great and prompt service. Helped us determine if our fridge was worth repairing. Unfortunately in this situation the repairs were nearly as much as a replacement. The tech never pressured us and concurred with our decision. Would recommend using them.

Greg Porter

22:13 17 Sep 18

Awesome Alexis, through her personal effort to understand situation left by the dangerous work of my previous installer, and despite the risk of liability for expensive damage, not only took the job but also empathetically advocated for me with the warranty company and with her staffing schedule, to arrange and dispatch resolution. She even called me to follow up the completed work! Tenacious Tyler, through quick, flexible (evening work) scheduling, a high sense of ownership and urgency, but with patient cautious care, exhibited strong electrical, plumbing and structural skills, and trustworthiness, across three visits (due to challenging carpentry and previous installer ineptitude), overcame an extraordinary situation to successfully configure, test and complete dishwasher installation. He even trained me in dishwasher features.

cronus59

16:31 13 Jun 18

Very satisfied. Repairman Tyler was right on time and quickly fixed our dryer. Amount charged was reasonable. I highly recommend them.

Lisa Bilbro

00:56 05 Jun 18

Last week my dryer stopped drying and I called Oregon Appliance Repair to come out and help me. The earliest they were going to be able to come out was on Thursday and I said that would be fine. Later that night I received a phone call that they could come Wednesday. Would I prefer morning or afternoon. Morning would work better. Sure enough Tyler called and said he was about 20 minutes out. Found the problem and the dryer is working like a champ. Tyler was very professional. If I ever need anything else repaired these guys are going to get my call.

Jecob M

23:45 02 Mar 18

Great job on repairing my old oven! I am glad that I can save some money and don’t have to buy a new one. Their service is fast and very reasonably priced. When other companies gave me quotes I was sure I would have to buy a new one. But those Honolulu Appliance gave me such a good price that I decided to go through with repair. And I am happy I did. Now my oven is working just fine. I highly recommend Oregon Appliance Repair! Good job!

Lera Benson

23:34 02 Mar 18

I called Oregon Appliance Repair to repair our washer because of their good reviews on Yelp, and was not disappointed. They came in and diagnosed the issue very fast The technicians had parts with them in the van. So, I did not have to wait at all. Everything was done in the matter of an hour. They even cleaned up after themselves. I really appreciate fast and easy service. And the price was good as well. I did some research on the price and found it to be very fair. I will most certainly use Oregon Appliance again in the future.

Lynnette Halverson

22:15 26 Feb 18

We used Oregon Appliance Repair and the service was excellent, timely and professional. We were kept apprised of the status or repair, time they would arrive. The tech (Tyler) was very courteous and prompt. Would highly recommend and use in the future if we have any appliance repairs needed. The price was fair, especially the labor cost.

Geno Kirov

19:32 17 Dec 17

Our Sub-Zero refrigerator stopped cooling and our wolf oven wouldn’t heat properly. Of course it all happened before thanksgiving. Not having much hope that it’s going to get fixed by thanksgiving, we gave oregon appliance repair a call. We were pleasnetly surprised, when Tyler came out and fixed both Appliances on the spot, the same day. Great overall experience , very professional.

Cindy Bauch

18:59 13 Dec 17

Chris and Keith and Tyler did a great job for us! Exceeded our expectations! We would recommend this company to anyone.

Sherry Stewart

19:10 05 Nov 17

Oregon Appliance Repair did a great job fixing the freezer in my refrigerator. Tyler came out and got the problem solved. He was very professional and explained what the problem was. I would definitely recommend this company to my friends. THANK YOU, TYLER and Oregon Appliance Repair

Michael Panikovsly

20:35 02 Jun 17

These guys did a great job! Mike quickly responded to my phone call and was able to schedule me the next day. After a thorough inspection he found what was wrong with my freezer and was able to fix it right there and then. It was not a big job but I really appreciate their honesty I will use them again because I know they are not going to overcharge me like other companies would.

Noah Mason

20:23 02 Jun 17

This company did a good job for me! They repaired my washing machine, replaced all the bracken parts and now my washing machine is as good as new. Oregon Appliance has really easy and fast service. They have flexible appointments and friendly people working for them. I thought this would take weeks and weeks to fix because of my past bad experience with Sears. But Oregon Appliance was done within one week. They were able to order the parts and install them few days later. So if you want a frustration free appliance repair, call Oregon Appliance repair!

Amy Alexander

14:58 08 May 17

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Monday	7:00 AM - 6:00 PM
Tuesday	7:00 AM - 6:00 PM
Wednesday	7:00 AM - 6:00 PM
Thursday	7:00 AM - 6:00 PM
Friday	7:00 AM - 6:00 PM
Saturday	7:00 AM - 6:00 PM
Sunday	7:00 AM - 6:00 PM

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